The Inevitable Cloud Outage: 5 Key Essentials to Safe Guard Your Application

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A while back, I was starting up an EC2 instance on the AWS cloud when it entered an endless restart loop. All the application deployment efforts we’d made (installation and service configuration) over two weeks just went down the drain. So we called support. The support rep redirected us to his team leader who simply told us that, as indicated in the SLA, we had to abide by the shared responsibility model and they were not liable for our loss.
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The Inevitable Outage of the Cloud

Cloud Disaster Recovery DilbertTraditionally delivering high availability often meant replicating everything. However, today with the option of going to the cloud we can say that providing two of everything is costly. High availability should be planned and achieved at several different levels: including the software, the data center and the geographic redundancy. According to a recent study the cost of a data center outage ranges from a minimum cost of $38,969 to a maximum of $1,017,746 per organization, with an overall average cost of $505,502 per incident.

1 – Total cost of partial and complete outages can be a significant expense for organizations.

2 – Total cost of outages is systematically related to the duration of the outage.

3 – Total cost of outages is systematically related to the size of the data center

4 – Certain causes of the outage are more expensive than others.  Specifically, IT equipment failure is the most expensive root cause.  Accidental/human error is least expensive.

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